Part of any subscription with us at Hatchly comes with a dedicated account manager. This is particularly useful for those clients who tend to have a high volume of design requests and who sometimes need to swap projects out for others, frequently change priorities etc. and this is where the account manager steps in....
Internally, we have a very thorough and diligent way of working to minimise any mishaps (read more about that here). We use a variety of apps internally that range from capacity planning to project management to enable us to keep ahead of the game and to never fall behind on client work.
In a high-volume and busy design workload, the nature of the account manager comes in the form of:
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